The policy is completely clear about why information is kept; not hard to understand.
Rafi, Dhaka
jitawin App Privacy Policy: Data protection and user rights
On this page see how your information is stored, how long it is kept, and when it is deleted. Users in Dhaka and throughout Bangladesh can quickly understand the policy here.
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A glance at jitawin App's trust information
4.6/5 rating
From 56,801 reviews, it is clear that users are experiencing a stable experience.
2.2M+ active users
The platform has grown since 2019, and now has users in 24 countries
517+ features
Data protection, login, and account controls all in one view
99.5% uptime
The hassle of mid-session stops decreases, especially on mobile.
Who will read this policy
Anyone using the jitawin App needs this policy
New user
Know first what information is needed before logging in
Regular user
Account archive, cookies, and data deletion rules are clear
Mobile users in Dhaka
See what is stored during verification with bKash, Nagad, and Rocket
What is an inactive account in the jitawin App
The first warning comes after 30 days of inactivity
How it's calculated
If there is no activity within 30 days, the account is considered inactive based on these three signals: last login, last notification opened, and profile update
What information is
The system stores only account ID, language preference, and session history; personal notes, card details, and sensitive documents remain on separate layers
What happens in the archive process
An archive does not mean deletion
First step
A warning is sent, and 7 days are given
Second step
Account goes into read-only mode, so old data is visible
Third step
In backups, ID, login, and consent history are kept separate
Many users in Dhaka verify with bKash and Nagad, so during archiving payment transaction summaries are kept separate, but new transactions are not opened
If you want to reactivate
Most tasks are done with the old login
What is needed
Open jitawin Login, enter the verified phone number, then the latest password, or a new OTP, to recover the account
How long does it
Typically the process finishes within 3 minutes; verification is faster if identity is matched via Rocket or bKash
Permanent deletion rules
Deleted once, cannot be recovered
Your request
Please write on the contact page which account you want to delete
What data is sent
Profile, session log, and cookie ID are removed separately
What remains
Legal records, suspicious access notes, and security logs are retained for a limited time
External backup
Backup cycles are overwritten with new data within 30 days
Cookies and user rights
Cookies remember your preferences in the browser
Required cookies
These are needed to keep login, language, and session secure
Preference cookies
Your Bengali language, dark mode, and last visited page are remembered
Right to refuse
If you wish, you can disable unnecessary cookies, but some features may be slower
You can request data copies, corrections, and objections in the jitawin App; these requests are typically addressed within 48 hours
What information we keep
First essential, then limited
Account information
Name, phone number, and selected language are kept
Device information
Android version, browser type, and screen size are recorded.
Usage log
When you signed in, which page you viewed is kept.
What users say
Three comments clarify the picture
Even with bKash, data control sections are easy; language is very natural.
Sumaiya, Chattogram
jitawin login and cookie settings are explained together; that helps.
Mahin, Sylhet
If you have questions
Write to contact page
If you have questions about account archiving, data protection, or cookies Contact page And Terms See the final note: your data control in jitawin App is yours
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